Chief AI Officer & Business Strategist

Julen Garritz Alcalá

Technology alone is not a competitive advantage; execution is. A hybrid executive who speaks the language of the Board and the language of Engineering.

15+ Years CEO ExperienceIPADE AlumniVoice Agents & LLMs
Julen Garritz Alcalá - Chief AI Officer & Business Strategist

Julen Garritz Alcalá

CAIO | Ex-CEO MejorCompraTV

About

Bridging Vision & Execution

I am a hybrid executive who speaks the language of the Board (P&L, EBITDA, Market Share) and the language of Engineering (LLMs, Voice Agents, Python). My career is defined by a single obsession: finding the most efficient path to profitability.

With over 15 years of experience as a CEO, I built multi-million dollar businesses from the ground up, securing distribution in over 5,000 retail locations. I learned that sustainable growth requires structure, culture, and aggressive sales strategies.

Today, as a Chief AI Officer, I apply that directive mindset to Artificial Intelligence. I don't implement AI just because it's trending. I do it to reduce friction, skyrocket revenue, and empower talent.

30%

Revenue Growth

Sales increase through Voice Bots and digital strategies

15%

Cost Reduction

Operational savings through intelligent automation

5,000+

Retail Presence

Store distribution network established

Experience

Professional Timeline

2025 — Present

Chief AI & Innovation Officer

Directo · México

Leading the transformation of direct sales architecture through AI. Spearheading Voice Agents, LLMs, STT/TTS integration. Optimizing Call Center infrastructure achieving 15% reduction in operational costs.

Voice AgentsLLMsSTT/TTSAI Strategy
2024 — Present

Independent Consultant

Independiente · México

Collaborating with VC funds across mobility, public transportation, digital transformation, and software integration (Salesforce). Specializing in brand differentiation, storytelling, and business development strategies.

VC AdvisoryDigital TransformationBusiness Development
2009 — 2023

Group CEO

Grupo MejorCompraTV · México City

Established and led a multi-million dollar omnichannel direct response company. Built the #1 brand in Mexican department stores (Flavorstone) with distribution across 5,000+ stores. Developed market-leading brands including Flawless and SodaStream.

P&L LeadershipBrand BuildingOmnichannelDTC
2016 — 2021

Marketing & Operations Professor

Universidad Anáhuac México · México

Taught core business courses leveraging industry experience. Developed curriculum focused on applying marketing, analytical, and operational best practices.

TeachingMentorshipAcademic Leadership
2005 — 2008

Marketing Director

Inova · Latin America

Led transformative growth for one of Latin America's leading DRTV companies. Developed disruptive go-to-market strategies across TV, online, and print media for 10+ flagship brands.

DRTVGo-to-MarketCampaign Management
1993 — 2001

Restaurant Entrepreneur

Various Ventures · México

General Manager of Restaurante Danubio (iconic top 10 Mexico City restaurant). Founded Restaurante La Pigua and Playacar Marisquería. Combined culinary passion with strong operational skills.

EntrepreneurshipOperationsHospitality
Expertise

Core Competencies

AI & Automation

Voice Agents, LLMs, STT/TTS, intelligent automation. Bridging strategic vision with technological execution to drive measurable business outcomes.

Voice AgentsLLMsPythonAI Strategy

P&L Leadership

Full P&L ownership across multi-million dollar operations. Driving operational discipline, cost optimization, and profitability across all functions.

EBITDABudgetingFinancial PlanningCost Control

Go-to-Market Strategy

Developed innovative commercialization strategies. Successfully blended DTC and retail models to optimize reach and market penetration.

DTCRetailBrand StrategyMarket Entry

Team Leadership

Built high-performance teams across all functions. Developed strong collaborative cultures focused on outcomes and accountability.

Talent DevelopmentCulture BuildingCross-functional

Business Development

Secured distribution in 5,000+ retail locations. Built market-leading brands from scratch with aggressive sales strategies.

NegotiationsPartnershipsChannel Development

Education & Credentials

MBA from IPADE Business School. Data Analytics from Tecnológico de Monterrey. Certified in AI for Business and Generative AI Leadership.

IPADE MBABerkeleyIBEROData Analytics

Interactive Demo

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Julen Garritz Alcalá

Chief AI Officer & Business Strategist

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